Shipping Policy
Shipping Policy
At Monvos, we’re committed to delivering your tea tools and accessories safely, quickly, and with care.
Processing Time
Orders are processed within 1–3 business days. Once your order is processed, you will receive a confirmation email with tracking information.
Delivery Time
We offer standard shipping with estimated delivery between 1 to 2 weeks, depending on your location.
Shipping Areas
Currently, we ship within the United States. If you are located outside the U.S. and would like to order, please contact us directly at support@monvos.com for custom shipping options.
Shipping Rates
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Free Shipping on all orders over $50
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Flat rate shipping may apply to smaller orders — calculated at checkout.
Order Tracking
Once your order ships, you will receive a tracking number via email. You can use this to follow your package every step of the way.
Issues with Delivery?
If your order is delayed, lost, or arrives damaged, please contact us immediately at support@monvos.com. We’ll work with you to resolve any issues as quickly as possible.